SIEM & Security Monitoring

Gain full visibility of network traffic. Leverage SIEM’s capabilities to mitigate risks.

Protect data. Ensure compliance. Prevent unauthorized access of your business infrastructure.

There are many illegal ways of accessing business and network information which can compromise your data integrity, intellectual property, and critical business assets. SIEM is a proven way to detect, analyze, and remediate such attacks, it is also a systematic approach to centralize log monitoring and observe unwanted behaviors and events across your organization.

Features of SIEM services include:

  • Centralized console for log management, proactive threat detection, application monitoring, risk management, and user activity monitoring.
  • Integrations with specialized tools for automated response run books, real live simulations, incident management framework automated by workflows, collaboration, and intelligence tools to improve mean time to respond.
  • Tighter integration with behavior analytics, threat intelligence communities, and social sites to predict attacks.
  • Advanced analytics for network and infrastructure security events.
  • Proactive alerts for financial frauds and violations in business processes.
  • Customized risk and threat aligned use cases modeled on the kill chain concept to provide risk aligned analytical reports and visualization.

Accelerate threat detection, ensure compliance, optimize security investments

Our managed SIEM services can improve your organization’s ability to counter threats quickly, meet compliance requirements, institutionalize security standards as per business priorities, while seamlessly integrating with your existing security tools and controls. You can also gain a centralized view of real time alerts and security events, and this helps in mitigating risks, stop potential threats, and protect your IT infrastructure to ensure service availability.

Incident Management

Monitor alerts and policy exceptions (security events) 

Monitor alerts and policy exceptions (security events)
generated by the SIEM System.

Incident Response Management

Document details of security Incidents in the ticketing system.

SIEM Administration

Analysis and Reporting

  • Generate, review, and analyze daily and weekly reports.
  • Investigate anomalous data.
  • Perform analysis of potentially harmful security alerts based on report data.
  • Create incident tickets as required based on report data.
  • Manage report distribution.
  • Incorporate findings in weekly briefings and monthly operational reviews.

Dashboard and Visualization

  • Provide role-based dashboards for executives, engineers, and resolution teams.
  • Extend visualization capabilities for security posture assessment and trending.

Security Governance

SIEM Policy Management

  • Perform updates to existing policy rules, optimize to reduce false positives, and increase accuracy.
  • Setup correlation rules to process and detect advanced patterns.

SIEM Solution Management

  • Manage SIEM system health (disk space, version, licenses, backup and restore, upgrade, and performance management).
  • Manage user access, including user and group permissions updates.

Log Source Management

  • Verify data collection and log continuity.
  • Perform device on-boarding and log source addition.

24x7 SIEM services for deeper visibility across IT infrastructure

We have dedicated SIEM experts to monitor your security events, validate incidents, manage breaches, and drive responses. Our SOC can provide you with real time security monitoring and notification services for security incidents with auto logging, tracking, and closure of incident tickets. This ensures full visibility of an organization’s global state of security and provides near continuous threat profile, security posture, and attack status.

Define, Establish, Prepare

  • Define objectives & scope..
  • Establish processes & SOP.
  • Define governance structure & execution approach.
  • Define escalation methodology.
  • Prepare management & determine resources.
  • Design controls, communication strategy, training & awareness initiatives.

Implement, Configure

  • Implement SIEM solution, processes and SOP.
  • Ensure security coverage based on scope.
  • Configure reports and dashboards.
  • Drive skill on-boarding & roles and responsibility sign-off.

Maintain, Monitor, Review

  • Assess effectiveness of security operations.
  • Continuously monitor KPI and SLA.
  • Conduct internal reviews & periodic management reviews.
  • Monitor information security incidents.
  • Review log improvement areas as identified during BAU.

Identify, Improve

  • Identify log improvement areas.
  • Learn from incidents & address internal audit findings.
  • Convert intelligence to rules and use cases.
  • Revise awareness training mechanisms.
  • Align to any organizational changes.

Accelerators to establish value and drive concrete outcomes

  • Use case libraries (compliance, asset, threat indicator libraries) to shorten time to deploy and be effective in detection, our threat indicator use cases configured based on the kill chain model for effective threat detection.
  • Customer portal for SIEM console visualization, ticketing, point tool integration, incident workflow management and incident metrics.
  • Actionable threat intelligence from various feeds, based on applicability of assets and client industry sector.
  • Predictive analytics and reporting.
  • Incident response run books for faster response.

Phakamo SIEM services – Dependable, Adaptable, Responsive

  • World-class cyber defense center to facilitate a tool neutral approach and integrate IT security infrastructure to provide a single real-time view of security posture.
  • Strong governance of managing the cyber defense center comprising of people, processes, and technology.
  • Superior data correlation technology to identify threats (threat aligned use cases in the kill chain model).
  • 24x7x365 monitoring of alerts, notification, and reporting.
  • Visual dashboard for auditors and compliance officers.
  • Threat intelligence feed integrated and IOC setup & scan.
  • Services delivered by certified security professionals.