Managed Detection and Response (MDR)

Continuously monitor IT assets. Enhance the ability to detect, monitor, and respond to threats.

High-speed high-fidelity detection and automated response across the entire attack surface

Managed Detection and Response (MDR) services ensure organizations have complete visibility of their internal and external security landscapes, making them more aware of risks and improving the ability to detect and respond to threats. MDR services leverage security analytics, AI and ML to analyze user, application, and network behaviours for enabling deeper auto detection and faster response to contain sophisticated threats.

Phakamo offers MDR services to help you deal with advanced attacks and strengthen your security posture through threat intelligence, threat hunting, security monitoring, attack simulations, incident monitoring, incident analysis and response.

Our MDR Services Can Help You

Establish Next-Gen SOC

SIEM services & operations for effective incident management, proactive threat discovery through breach and attack simulations, endpoint detection and response through ML-powered attack prevention & quarantine, Security Orchestration Automation & Response (SOAR) for improved response and automation, threat intel management, security data lake & UEBA for anomaly detection.


Manage Threats 24X7

Round the clock event and incident monitoring and response services, World-class cyber défense center to facilitate a tool neutral approach and integrate existing/new IT security infrastructure to provide a single real-time view your security posture, Highly skilled teams to detect, alert and notify threats and give you complete cover on threats and intrusions.


Ensure Advanced Detection

Examine network events and endpoints for malicious activities, full packet capture to eliminate false positives uncover hidden attacks and enable threat hunting, kill chain based advanced threat tracking through data correlation, analytics, and visualization capabilities to mature security operations.


Enable Rapid Response

Quickly contain threats through incident analysis, incident containment, eradication & recovery, and incident response coordination, automate run book creation to provide alerts with actions required for effective responses.

Transform Existing SOC

Design, build and implement a threat focussed security operations center taking into account your enterprise security goals, the required security architecture, technology, and processes to meet regulatory goals, ensure business continuity, and reduce business risks.

SOC Maturity Assessment

Assess the current state of security operations to understand SOC maturity status based on best practices, industry direction, and organizational roadmap.

Threat Management

Yield actionable threat intelligence to forecast and anticipate threat vectors

SIEM & Security Monitoring

Improve security readiness through real-time threat monitoring & detection

Automated & Continuous Attack Simulation

Managed deception and automated continuous attack simulations to drive proactive threat discovery

SecOps Orchestration

Service catalog-based process design & continuous improvement framework to orchestrate security tools and systems

MDR Functional Benefits

Proactive Threat Discovery

  • Actionable Threat & Vulnerability Intelligence: Feed ingestion and analysis, strategic feed analysis and mapping customer assets for remediable recommendations.
  • Threat Hunting: Proactive threat hunting with strategic feeds, hypothesis management strategy, reporting & auto-remediation with SIEM integration.
  • Managed Deception: Decoy strategy implementation through files, network users and endpoints, monitoring and notifications, integration with SIEM & response.

Advanced Detection

  • Hosted and Managed SIEM: Log management, kill chain-based correlation rules, analytics, and visualization, SIEM administration, monitoring and notification, alert management.
  • Advanced SIEM Management: Full packet capture, flow analysis and management, advanced UBA analytics, vulnerability & configuration integration with SIEM.
  • Managed EDR: Endpoint deployment & policy reinforcement, monitoring, threat intelligence & hunting integration, alert, triage, and reporting.

Rapid Response

  • Incident Response: Incident analysis, incident containment, eradication & recovery, incident response coordination.
  • Run Book Automation: Run book creation, API integration, technology configuration, testing & automation, reporting.

MDR Advantages

  • Gain complete org-wide visibility of all potential threats and risks.
  • Detect threat activity in the kill chain and ensure faster response to threats.
  • Disrupt kill chains and stop the attack.
  • Stay compliant and track issues based on priority.
  • Eradicate threat agents and remove the threat.
  • Drive hunt missions’ searches, know your adversaries and their attack methods.

MDR Solution Approach


  • SOC strategy and planning to assess the optimal operational model based on business & technical requirements, risk, and financial constraints.
  • SOC framework and consulting to establish governance & metrics, identify resources & tools, and deploy procedures.
  • SOC architecture design to create and deploy comprehensive security policy standards, guidelines, and operating procedures



  • Optimize technology solution implementation and integration to ensure security coverage is within scope.
  • Develop SOC Use Case Framework, business, asset and threat-related use cases and its corresponding Response Runbook.
  • Analyze infrastructure security events through predictive analytics and reporting.
  • Develop customized alerts, reports, and dashboards.


  • Co-managed SOC services to improve operational efficiencies.
  • SOC skill assessment and augmentation to deliver sustainable value.
  • SOC maturity assessment and audits to identify gaps and prioritize improvement areas.